DORA RTS on Incident Classification

For the purpose of determining the criticality of the services affected as referred to in Article 18(1), point (e), of Regulation (EU) 2022/2554, financial entities shall assess whether the incident:

1. (a)
   affects or has affected ICT services or network and information systems that support critical or important functions of the financial entity;
2. (b)
   affects or has affected financial services provided by the financial entity that require authorisation, registration or that are supervised by competent authorities;
3. (c)
   constitutes or has constituted a successful, malicious and unauthorised access to the network and information systems of the financial entity.