Commission Delegated Regulation (EU) 2025/532 of 24 March 2025 supplementing Regulation (EU) 2022/2554 of the European Parliament and of the Council with regard to regulatory technical standards specifying the elements that a financial entity has to determine and assess when subcontracting ICT services supporting critical or important functions (Text with EEA relevance)
THE EUROPEAN COMMISSION,
Having regard to the Treaty on the Functioning of the European Union,
Having regard to Regulation (EU) 2022/2554 of the European Parliament and of the Council of 14 December 2022 on digital operational resilience for the financial sector and amending Regulations (EC) No 1060/2009, (EU) No 648/2012, (EU) No 600/2014, (EU) No 909/2014 and (EU) 2016/1011, and in particular Article 30(5), fourth subparagraph, thereof,
HAS ADOPTED THIS REGULATION:
Recitals
Article 1Overall risk profile and complexity
Financial entities shall take into account their size and their overall risk profile and the nature, scale, and elements of increased or reduced complexity of their services, activities and operations, including elements relating to:
- (a)the type of ICT services that support critical or important functions covered by the contractual arrangement between the financial entity and the ICT third-party service provider;
- (b)the type of ICT services covered by the contractual arrangement between the ICT-third party service provider and its subcontractors;
- (c)the location of the ICT subcontractor providing ICT services that support critical or important functions or a material part thereof, or of its parent company;
- (d)the length and complexity of the chain of subcontractors providing ICT services that support critical or important functions or material parts thereof used by the ICT third-party service provider;
- (e)the nature of the data shared with the ICT subcontractors providing ICT services that support critical or important functions or material parts thereof;
- (f)whether the ICT services that support critical or important functions or material parts thereof are provided by subcontractors, located within a Member State or in a third country, including the location where the ICT services are actually provided from and the location where the data are actually processed and stored;
- (g)whether the ICT subcontractors providing ICT services that support critical or important functions or material parts thereof are part of the same group as the financial entity to which those services are provided;
- (h)whether the ICT subcontractors providing ICT services that support critical or important functions or material parts thereof are authorised, registered or subject to supervision or oversight by a competent authority in a Member State, or are subject to the oversight framework under Chapter V, Section II, of Regulation (EU) 2022/2554;
- (i)whether the ICT third-party service providers that support critical or important functions or material parts thereof are authorised, registered or subject to supervision or oversight by a supervisory authority from a third country;
- (j)whether the provision of ICT services supporting critical or important functions or material parts thereof is concentrated to a single subcontractor of an ICT third-party service provider or a small number of such subcontractors;
- (k)whether the subcontracting of ICT services that support critical or important functions or material parts would impact the transferability of those ICT services to another ICT third-party service provider;
- (l)the potential impact of disruptions on the continuity and availability of the ICT services that support critical or important functions or material parts thereof provided by the ICT third-party service provider when using a subcontractor providing ICT services that support critical or important functions or material parts thereof.
Article 2Group application
Article 3Due diligence and risk assessment regarding the use of subcontractors that support critical or important functions
1. A financial entity shall, before entering into a contractual arrangement with an ICT third-party service provider, decide whether that ICT third-party service provider may subcontract an ICT service that supports critical or important functions or material parts thereof. The financial entity shall only enter into such contractual arrangement where it has assessed that all of the following conditions have been complied with:
- (a)the due diligence processes on the ICT third-party service provider ensure that it is able to select and assess the operational and financial abilities of potential ICT subcontractors to provide the ICT services that support critical or important functions or material parts thereof, including by participating, when required to do so by the financial entity, in digital operational resilience testing as referred to in Chapter IV of Regulation (EU) 2022/2554;
- (b)the ICT third-party service provider is able to identify all subcontractors that provide ICT services that support critical or important functions or material parts thereof, to notify and inform the financial entity of those subcontractors, and is able to provide to the financial entity all information that may be necessary for the assessment of the conditions under this Article;
- (c)the ICT third-party service provider ensures that the contractual arrangements with the subcontractors that provide ICT services that support critical or important functions or material parts thereof enable the financial entity to comply with its own obligations stemming from Regulation (EU) 2022/2554 and applicable Union and national legislation;
- (d)the subcontractor grants the financial entity and competent and resolution authorities the same contractual rights of access and inspection as those granted by the ICT third-party service provider;
- (e)without prejudice to the financial entity’s final responsibility to comply with its legal and regulatory obligations, the ICT third-party service provider itself has sufficient ability, expertise, and adequate financial, human, and technical resources to monitor the ICT risks at the level of subcontractors, including by applying appropriate information security standards and by having in place an appropriate organisational structure, risk management and internal controls, and incidents reporting and responses;
- (f)the financial entity has sufficient abilities, expertise, and adequate financial, human and technical resources to monitor the ICT risks relating to the service supporting critical or important functions or material parts thereof that has been subcontracted, including by applying appropriate information security standards and by having in place an appropriate organisational structure and risk management, incident response, business continuity management and internal controls;
- (g)the financial entity has assessed the impact on the financial entity’s digital operational resilience and financial soundness of a possible failure of a subcontractor that provides ICT services that support critical or important functions or a material part thereof;
- (h)the financial entity has assessed the risks associated with the location of the potential subcontractors in relation to the ICT services that support critical or important functions or a material part thereof provided by the ICT third-party service provider;
- (i)the financial entity has assessed the ICT concentration risks at entity level in accordance with Article 29 of Regulation (EU) 2022/2554;
- (j)the financial entity has assessed whether there are any obstacles to the exercise of audit, inspection and access rights by the competent authorities, resolution authorities, or the financial entity, including persons appointed by them.
2. Financial entities that use ICT third-party service providers that subcontract ICT services that support critical or important functions or material parts thereof shall periodically carry out the risk assessment referred to in paragraph 1, points (f) to (j), against possible changes in their business environment, including against changes in the supported business functions, in risk assessments including ICT threats, ICT concentration risks, and geopolitical risks.
3. Reliance on the results of the risk assessment carried out by their ICT third-party service providers on their subcontractors in complying with the obligations set out in this article shall not limit the final responsibility of financial entities to comply with their legal and regulatory obligations under Regulation (EU) 2022/2554.
Article 4Conditions under which ICT services that support critical or important functions or a material part thereof may be subcontracted
1. The contractual arrangement concluded between the financial entity and the ICT third-party service provider shall identify which ICT services that support critical or important functions or material parts thereof are eligible for subcontracting and under which conditions. That contract shall specify:
- (a)that the ICT third-party service provider is responsible for the provision of the services provided by the subcontractors;
- (b)that the ICT third-party service provider is required to monitor all subcontracted ICT services that support critical or important functions or material parts thereof to ensure that its contractual obligations with the financial entity are continuously met;
- (c)the monitoring and reporting obligations of the ICT third-party service provider towards the financial entity regarding subcontractors that provide ICT services that support critical or important functions or material parts thereof;
- (d)that the ICT third-party service provider is to assess all risks associated with the location of the current or potential subcontractors that provide ICT service that support critical or important functions or material parts thereof, and their parent company and with the location where the ICT service concerned is provided from;
- (e)the location of data processed or stored by the subcontractor, where relevant;
- (f)that the ICT third-party service provider is to specify in its contract with its subcontractors the monitoring and reporting obligations of that subcontractor towards the ICT third-party service provider, and where agreed, towards the financial entity;
- (g)that the ICT third-party service provider is to ensure the continuity of the ICT services that support critical or important functions throughout the chain of subcontractors in case of failure by an ICT subcontractor to meet its contractual obligations;
- (h)that the contractual arrangement between the ICT third-party service provider and its subcontractors contains the requirements on business contingency plans referred to in Article 30(3), point (c), of Regulation (EU) 2022/2554 and specifies the service levels to be met by the ICT subcontractors in relation to those plans;
- (i)that the contractual arrangement between the ICT third-party service provider and its subcontractors specifies the ICT security standards and any additional security requirements referred to in Article 30(3), point (c), of Regulation (EU) 2022/2554;
- (j)that the subcontractor is to grant to the financial entity and relevant competent and resolution authorities the same rights of access, inspection, and audit as those referred to in Article 30(3), point (e), of Regulation (EU) 2022/2554;
- (k)that the ICT third-party service provider is to notify the financial entity of any material change to subcontracting arrangements;
- (l)that the financial entity has the right to terminate the contract with the ICT third-party service provider when the conditions laid down in either Article 6 of this Regulation or the conditions laid down in Article 28(7) of Regulation (EU) 2022/2554 have been fulfilled.
2. Changes relative to contractual agreements between the financial entity and ICT third-party service providers that provide an ICT service supporting critical or important functions or material parts thereof, made necessary to comply with this Regulation, shall be implemented in a timely manner and as soon as it is possible. The financial entity shall document the planned timeline for the implementation.
Article 5Material changes to subcontracting arrangements of ICT services that support critical or important functions or material parts thereof
1. The contractual arrangement shall provide that the ICT third-party service provider shall inform the financial entity about any intended material changes to its subcontracting arrangements well in time to enable the financial entity to assess:
- (a)the impact on the risks it is or might be exposed to;
- (b)whether such material changes might affect the ability of the ICT third-party service provider to meet its contractual obligations vis-a-vis the financial entity.
2. The contractual arrangement shall contain a reasonable notice period by which the financial entity is to approve or object to the changes.
3. The ICT third-party service provider shall only implement the material changes to its subcontracting arrangements after the financial entity has either approved or not objected to the changes by the end of the notice period.
4. Where the financial entity is of the opinion that the material changes referred to in paragraph 1 exceed the financial entity’s risk tolerance, the financial entity shall, before the end of the notice period:
- (a)inform the ICT third-party service provider thereof;
- (b)object to the changes and request modifications to those changes before they are implemented.
Article 6Termination of the contract between the financial entity and the ICT third-party service provider
The financial entity shall have the right to provide in the contractual arrangement with the ICT third-party service provider that the contractual arrangement is to terminate in each of the following cases:
- (a)the financial entity has objected to material changes to the subcontracting arrangements supporting critical or important functions and requested for modifications to those arrangements, but the ICT third-party service provider has nevertheless implemented those material changes;
- (b)the ICT third-party service provider has implemented material changes to subcontracting arrangements supporting critical or important functions or material parts thereof before the end of the notice period without approval by the financial entity;
- (c)the ICT third-party service provider subcontracts an ICT service that supports a critical or important function or material part thereof not explicitly permitted to be subcontracted by the contract between the financial entity and the ICT third-party service provider.